Privacy Policy – Helpali
At Helpali, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect various types of information when you interact with us, including:
- Personal details: Name, email address, phone number, and shipping address.
- Payment information: Securely processed through third-party payment gateways.
- Order history: Records of your purchases and transactions.
- Customer service interactions: Details from inquiries or support requests.
This data is gathered when you place an order, subscribe to our newsletter, or contact customer support.
2. How We Use Your Information
Your personal information is used to:
- Process and deliver your orders efficiently.
- Provide customer support and respond to your inquiries.
- Send promotional updates, special offers, and personalized recommendations.
- Enhance our website, services, and overall shopping experience.
We do not sell, share, or rent your personal information to third parties, except as necessary to fulfill your order (e.g., shipping partners) or if required by law.
3. Securing Your Information
- Your data security is important to us. We implement encryption and secure processing measures to protect your personal details.
- All payment information is handled through secure payment gateways, ensuring your financial details remain protected.
4. Cookies and Tracking Technologies
Helpali uses cookies and tracking technologies to improve your browsing experience. These help us:
- Understand your preferences and improve website functionality.
- Enhance security measures for fraud prevention.
- Personalize content and marketing efforts.
You can modify your browser settings to manage cookie preferences.
5. Your Rights
You have the right to:
- Access, update, or request deletion of your personal information.
- Opt out of promotional emails at any time.
To request data changes, please contact our support team at info@helpali.xyz.
6. Policy Changes
We may update our privacy policy periodically to reflect changes in our practices, operational requirements, or legal regulations. Any updates will be posted on this page, so please review it regularly to stay informed.
7. Contact Us
For any questions or concerns about our privacy practices, reach out to us:
📧 Email: info@helpali.xyz
📞 Phone: 307-621-0431
Thank you for trusting Helpali – your reliable partner for quality pet products! 🐾